Maybe responding to the survey enters them to win a prize of some kind. If customers feel like there’s something in it for them, they’re more likely to respond. Maybe it appears on a pop-up after they make a purchase. Consider adding the survey to your website or sending it through an email. One way to do that is through visibility. Therefore, you need to get customers to participate. How Do You Get Customers to Answer Your Survey?Ī survey is only helpful if it has respondents. In this post, we’ll look at how to get customers to respond to your survey, as well as 3 of the best questions to include. With this survey, the goal is to get a sense of which marketing channels are serving you the best rather than doing a deep dive like a customer satisfaction survey might allow. Are you conducting a How Did You Hear About Us survey? This type of survey helps take stock of your marketing strategy to learn which of your marketing efforts are working and which could use some work.
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